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ftp connection problem (3 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 9 years ago by picchic
  • Latest reply 9 years ago from picchic
  • picchic Member

    How can we check the login and password for ftp connection to my url?
    The error message I am getting is "incorrect login or password".
    My web designer colleague is not having any problem connecting with the login and password that I gave him earlier this year. Now he cannot find the password I gave him.
    We have run out of ideas.
    Thanks.

    Posted 9 years ago #

  • Jim Matthews Administrator

    To check that you need to contact your web service provider -- the company that runs the servers that host your website. They are the ones who can reset the password to your account.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 9 years ago #

  • picchic Member

    Thank you for the reply.
    Your program is so elegant. With the correct info it was easy to fix our problem.
    :D

    Originally posted by picchic:

    How can we check the login and password for ftp connection to my url?
    The error message I am getting is "incorrect login or password".
    My web designer colleague is not having any problem connecting with the login and password that I gave him earlier this year. Now he cannot find the password I gave him.
    We have run out of ideas.
    Thanks.

    Posted 9 years ago #

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