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FTP Server Dropped Connection (2 posts)

  • Started 5 years ago by Betty
  • Latest reply 5 years ago from Scott McGuire
  • Betty Member

    Hope you can help.
    I've just upgraded my Fetch program to 5.5 in the hope it would solve a 'dropped connection' problem I've recently been experiencing, but unfortunately I still seem to have the same problem.

    The message I receive is as follows:
    Fetch could not put "File Name" because the FTP server dropped the connection.
    Try again, or contact server administrator to verify the server is running.
    Server responded: "Opening BINARY mode data connection for "File Name"

    I realise this may not be a problem with Fetch at all, but my connection only drops out when I'm uploading to Fetch and not at any other time, so my internet connection is fine and I also have no problems with my emails, so I presume my outgoing and incoming mail servers are OK too.

    Just so you know I'm using a Mac, system Mac OS X Version 10.4.11

    Do you have any suggestions? I'm bit stuck as to what to try next but am quite desperate to solve the problem.

    Posted 5 years ago #

  • Scott McGuire Administrator

    Hi,

    I noticed that you also emailed us at our support address - we have replied to you via email.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 5 years ago #

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