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IO Error: must be connected to remote server (3 posts)

  • Started 6 years ago by YPA
  • Latest reply 6 years ago from Scott McGuire
  • YPA Member

    After successfully entering the host name, ftp user name and ftp password, I immediately receive the error "must be connected to remote server". What is causing this?

    This is the script that is running:

    Fetch 5.0.5 (5A835) PowerPC running on Mac OS X 10.4.8 (8L127) PowerPC English StuffIt Engine 0x811, StuffIt SDK Version 9.0.1 Expires 10/18/2007 T Connecting to ediftp.ypa.com port 21 (OS X firewall is off) (10/10/07 12:12:13 PM) Connecting to ediftpgw.geis.com port 21 (OS X firewall is off) (10/10/07 12:13:07 PM) Connected to 204.90.130.189 port 21 (10/10/07 12:13:08 PM) 220- ********************************* WARNING ***************************** This system is for use by authorized users only. *********************************************************************** All activities on this system are recorded and may be monitored for the purpose of tracking down intruders. In the course of monitoring individuals improperly using this system or during system maintenance, the activities of authorized users may also be monitored. Anyone using this system expressly consents to such monitoring and is advised that if such monitoring reveals possible evidence of criminal activity, system personnel may provide the evidence of such monitoring to law enforcement officials. GXS, Inc. 100 Edison Park Drive, Gaithersburg, MD 20878 *********************************************************************** 220 Proxy first requires authentication USER xxxx531 331 Enter authentication password for xxx531 PASS
    230 User authenticated to proxy SYST 500 must be connected to remote server PWD 500 must be connected to remote server XPWD 500 must be connected to remote server XPWD 500 must be connected to remote server TYPE A 500 must be connected to remote server ftp_list: -30000 (state == GETTING_LIST)

    [This message has been edited by YPA (edited 10-10-2007).]

    Posted 6 years ago #

  • Scott McGuire Administrator

    Hi,

    We'd like some more information to help diagnose the problem.

    After you try to connect and you get the error message, could you please choose Fetch Transcript from the Window menu, copy the entire contents of the transcript window, and paste them into a reply to this message? We'll take a look and try to figure out what's going on.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 6 years ago #

  • Scott McGuire Administrator

    Hi,

    Thanks for the transcript.

    Were you trying to connect to ediftp.ypa.com, or to ediftpgw.geis.com ?

    It looks like you may need to configure proxy settings - that is, to connect to the server you must first connect through another server. If you go to the Fetch menu, choose Preferences, and click the Proxy tab, do you have information entered there?

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 6 years ago #

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