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Log file of transactions (2 posts)

  • Started 6 months ago by Brian
  • Latest reply 6 months ago from Jim Matthews
  • Brian Member

    Is there a log file generated by fetch? Could there be? I have a customer that has extensive problems and does not believe the logs generated by by FTP server software. I am hoping I could use a log to help diagnose issues.

    Posted 6 months ago #

  • Jim Matthews Administrator

    Fetch keeps a file called Fetch.log. To find it, have the customer:

    1) Choose "Fetch Transcript" from the Window menu
    2) Choose "Show Fetch.log in Finder" from the File menu

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 6 months ago #

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