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New error with 5.0.5 (6 posts)

  • Started 10 years ago by uploader20163
  • Latest reply 3 weeks ago from Jim Matthews
  • uploader20163 Member

    I sometimes get this error when attempting to upload:

    The action could not be completed because an error has occurred.

    Assertion (this->is_initialized()) failed in "optional.hpp", function "get", line 498

    I never saw this before, if I keep retrying it eventually does work though.

    Posted 10 years ago #

  • Scott McGuire Administrator

    Hi,

    Sorry about the error.

    Could you please do the following to help us figure out what's going on?

    We'd like to see a copy of your system.log, which contains information about what caused that error.

    To find the system.log file, choose "Go to Folder..." from the Go menu in the Finder and enter "/var/log" (without the quotes).

    Then, please email the system.log file you'll find in that folder to bugs at fetchsoftworks.com .

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 10 years ago #

  • uploader20163 Member

    I forget about this post, I'm getting the error again when I try to open the preferences (uploading works fine, I don't remember how or why it got fixed). I will however mail you my system log file for this new error.

    The wording reads only slightly differently:

    Assertion (this->is_initialized()) failed in "optional.hpp", function "!!pt", line 504

    Originally posted by ScottMcGuire:

    Hi,

    Sorry about the error.

    Could you please do the following to help us figure out what's going on?

    We'd like to see a copy of your system.log, which contains information about what caused that error.

    To find the system.log file, choose "Go to Folder..." from the Go menu in the Finder and enter "/var/log" (without the quotes).

    Then, please email the system.log file you'll find in that folder to bugs at fetchsoftworks.com .

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 10 years ago #

  • Hauss Reinbold Member

    I'm having the same problem with opening preferences and have been since 5.6 and snow leopard. I'm about ready to do a complete reinstall of the OS over this and another problem, but thought I'd check here to see if there's a solution. The error I get when I try to open preferences is:

    Assertion (this->is_initialized()) failed in "../../Libraries/boost/boost/optional/optional.hpp" function "typename boost::optional_detail::optional_base<T>::pointer_type boost::optional<T>::operator->() {with T=Utilities::Window]", line 532

    Any thoughts?

    Posted 4 years ago #

  • tester Member

    Getting the same error, 10 years later! This is on OS X 10.11.2

    Posted 3 weeks ago #

  • Jim Matthews Administrator

    Hi,

    I'd like to take a look at your Fetch.log file to see if I can figure out why this is happening. To find Fetch.log:

    1) Choose Go to Folder… from the Go menu in the Finder
    2) Enter:

    ~/Library/com.fetchsoftworks.Fetch/Logs

    and click Go

    If you can send that to bugs@fetchsoftworks.com I'll take a look and see what I can figure out.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 3 weeks ago #

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