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Non-SSL access (4 posts)

  • Started 6 years ago by jyoandjinx
  • Latest reply 6 years ago from Scott McGuire
  • jyoandjinx Member

    When I try to log on to a server I get the message "Error on password: Non-SSL access to this server is not permitted." Can anyone help?

    Posted 6 years ago #

  • Scott McGuire Administrator

    Hi,

    This means that the server does not allow plain, non-secure FTP connections. SSL is a kind of security protocol.

    Fetch 5.2 supports making FTP with SSL connections (as well as SFTP connections, another secure protocol).

    If you already have Fetch 5.2, choose "FTP with TLS/SSL" from the "Connect using" popup menu when connecting, and see if you can connect successfully.

    If you have an earlier version of Fetch 5, Fetch 5.2 is a free update.

    If you have Fetch 4, you can upgrade to Fetch 5 for $15. Please note that Fetch 5.2 will only run on Mac OS X 10.3.9 or later.

    Please let us know if you have further questions.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 6 years ago #

  • jyoandjinx Member

    I did download the update and at first it didn't work until I selected Connect by SFTP. Thank you.

    Posted 6 years ago #

  • Scott McGuire Administrator

    Hi,

    You're welcome - we're glad you got it to work!

    Best,

    Scott McGuire
    Fetch Softworks

    Posted 6 years ago #

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