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Not able to connect (4 posts)

  • Started 8 years ago by guest
  • Latest reply 8 years ago from Scott McGuire
  • guest Registered Member

    I can not connect with my mac to my host.
    I contacted my email provider and he feels I have
    either one or more firewalls. I have comcast cable
    connection to the house.
    The error message is "There is no host by that name"

    thanks
    James

    Posted 8 years ago #

  • Scott McGuire Administrator

    Hi James,

    Try this to solve the problem:

    * Choose Fetch > Preferences
    * Click on the Proxy tab (Fetch 5) or Firewall tab (Fetch 4)
    * Check to make sure the "Proxy type" pop-up menu is set to "None". If it's not, choose "None" and try connecting again.

    Let us know if that does not solve the problem.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 8 years ago #

  • guest Registered Member

    Ding, Ding, Ding, Ding!!
    That worked!

    Thanks Scott

    Have a great New Year

    Love my Fetch!

    Posted 8 years ago #

  • Scott McGuire Administrator

    You're welcome, James, glad to hear that fixed the problem. We hope you have a good New Year too.

    Best,

    Scott McGuire
    Fetch Softworks

    Posted 8 years ago #

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