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problem with file transfer to NAS (6 posts)

  • Started 3 years ago by guardo
  • Latest reply 3 years ago from Scott McGuire
  • guardo Member

    I'm using fetch to convert .m4a files from my itunes folder onto a NAS drive. I use a mac and I'm transferring wirelessly. It's working beautifully in general, but randomly, perhaps one of fifteen files appears as "plaintext," and of course doesn't work. I've tried transferring again, re-ripping the CD to itunes, etc. Any ideas about what's happening?

    Posted 3 years ago #

  • Scott McGuire Administrator

    Hi,

    If you could send us a transcript, using the instructions below, we'll take a look and see if we have any suggestions.

    Here's what to do:

    * Quit Fetch, if it's running.
    * Open Fetch again.
    * Connect to your server.
    * Upload one of the problem files again.
    * After the upload completes, go to the View menu, and choose Refresh.
    * Then go to the Window menu, and choose Fetch Transcript.
    * Copy the entire contents of the transcript window, and paste them into a reply to this message.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 3 years ago #

  • guardo Member

    Fetch 5.6 (5F64) Intel running on Mac OS X 10.5.8 (9L31a) Intel English
    StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1
    Expires 9/18/10 T
    Connecting to 192.168.1.250 port 21 (Mac OS X firewall is allowing connections) (9/15/10 3:23 PM)
    Connected to 192.168.1.250 port 21 (9/15/10 3:23 PM)
    220 ProFTPD 1.3.0 Server (NAS FTPD) [192.168.1.250]
    USER family
    331 Password required for family.
    PASS
    230 User family logged in.
    SYST
    215 UNIX Type: L8
    PWD
    257 "/ide4/family" is current directory.
    PWD
    257 "/ide4/family" is current directory.
    Retrieved 3 items from file list cache, stored 9/9/10 7:03 PM
    CWD Gordons Music
    250-Disk free space at this directory is 415,360,648 KB.
    250 CWD command successful
    PWD
    257 "/ide4/family/Gordons Music" is current directory.
    Retrieved 112 items from file list cache, stored 9/15/10 8:08 AM
    CWD Brahms Symphonies - Rattle_ Berlin
    250-Disk free space at this directory is 415,360,648 KB.
    250 CWD command successful
    PWD
    257 "/ide4/family/Gordons Music/Brahms Symphonies - Rattle_ Berlin" is current directory.
    Retrieved 3 items from file list cache, stored 9/15/10 8:09 AM
    CWD Brahms_ Complete Symphonies [Disc 1]
    250-Disk free space at this directory is 415,360,648 KB.
    250 CWD command successful
    PWD
    257 "/ide4/family/Gordons Music/Brahms Symphonies - Rattle_ Berlin/Brahms_ Complete Symphonies [Disc 1]" is current directory.
    Retrieved 4 items from file list cache, stored 9/15/10 8:09 AM
    CWD /ide4/family/Gordons Music/Brahms Symphonies - Rattle_ Berlin
    250-Disk free space at this directory is 415,360,648 KB.
    250 CWD command successful
    Retrieved 3 items from file list cache, stored 9/15/10 8:09 AM
    CWD Brahms_ Complete Symphonies [Disc 2]
    250-Disk free space at this directory is 415,360,648 KB.
    250 CWD command successful
    PWD
    257 "/ide4/family/Gordons Music/Brahms Symphonies - Rattle_ Berlin/Brahms_ Complete Symphonies [Disc 2]" is current directory.
    Retrieved 8 items from file list cache, stored 9/15/10 8:09 AM
    CWD /ide4/family/Gordons Music/Brahms Symphonies - Rattle_ Berlin
    250-Disk free space at this directory is 415,360,648 KB.
    250 CWD command successful
    Retrieved 3 items from file list cache, stored 9/15/10 8:09 AM
    CWD Brahms_ Complete Symphonies [Disc 3]
    250-Disk free space at this directory is 415,360,648 KB.
    250 CWD command successful
    PWD
    257 "/ide4/family/Gordons Music/Brahms Symphonies - Rattle_ Berlin/Brahms_ Complete Symphonies [Disc 3]" is current directory.
    Retrieved 4 items from file list cache, stored 9/15/10 8:09 AM
    CWD /ide4/family/Gordons Music/Brahms Symphonies - Rattle_ Berlin
    250-Disk free space at this directory is 415,360,648 KB.
    250 CWD command successful
    Retrieved 3 items from file list cache, stored 9/15/10 8:09 AM
    CWD /ide4/family/Gordons Music
    250-Disk free space at this directory is 415,360,648 KB.
    250 CWD command successful
    Retrieved 112 items from file list cache, stored 9/15/10 8:08 AM
    CWD Mahler 9 - Thomas_San Francisco
    250-Disk free space at this directory is 415,360,648 KB.
    250 CWD command successful
    PWD
    257 "/ide4/family/Gordons Music/Mahler 9 - Thomas_San Francisco" is current directory.
    Retrieved 1 items from file list cache, stored 9/15/10 8:09 AM
    CWD Mahler_ Symphony #9
    250-Disk free space at this directory is 415,360,648 KB.
    250 CWD command successful
    PWD
    257 "/ide4/family/Gordons Music/Mahler 9 - Thomas_San Francisco/Mahler_ Symphony #9" is current directory.
    Retrieved 4 items from file list cache, stored 9/15/10 8:09 AM
    CWD /ide4/family/Gordons Music/Mahler 9 - Thomas_San Francisco
    250-Disk free space at this directory is 415,360,648 KB.
    250 CWD command successful
    Retrieved 1 items from file list cache, stored 9/15/10 8:09 AM
    CWD /ide4/family/Gordons Music
    250-Disk free space at this directory is 415,360,648 KB.
    250 CWD command successful
    Retrieved 112 items from file list cache, stored 9/15/10 8:08 AM
    CWD Mahler 6 - Bernstein-Vienna
    250-Disk free space at this directory is 415,360,648 KB.
    250 CWD command successful
    PWD
    257 "/ide4/family/Gordons Music/Mahler 6 - Bernstein-Vienna" is current directory.
    TYPE A
    200 Type set to A
    PASV
    227 Entering Passive Mode (192,168,1,250,8,72).
    Making data connection to 192.168.1.250 port 2120
    LIST -al
    150 Opening ASCII mode data connection for file list
    drwxrwxrwx 4 root root 4096 Jan 7 11:54 .
    drwxrwxrwx 122 root root 4096 Jan 17 03:22 ..
    drwxrwxrwx 3 root root 4096 Jan 7 11:54 Mahler_ Symphony #6
    226 Transfer complete.
    CWD Mahler_ Symphony #6
    250-Disk free space at this directory is 415,360,648 KB.
    250 CWD command successful
    PWD
    257 "/ide4/family/Gordons Music/Mahler 6 - Bernstein-Vienna/Mahler_ Symphony #6" is current directory.
    PASV
    227 Entering Passive Mode (192,168,1,250,9,246).
    Making data connection to 192.168.1.250 port 2550
    LIST -al
    150 Opening ASCII mode data connection for file list
    drwxrwxrwx 3 root root 4096 Jan 7 11:54 .
    drwxrwxrwx 4 root root 4096 Jan 7 11:54 ..
    -rwxrwxrwx 1 root root 124560238 Jan 12 10:49 1-01 Mahler_ Symphony #6 In A Minor, _Tragic_ - 1. Allegro Energico Ma Non Troppo.m4a
    -rwxrwxrwx 1 root root 64721737 Jan 12 10:49 1-02 Mahler_ Symphony #6 In A Minor, _Tragic_ - 2. Scherzo.m4a
    -rwxrwxrwx 1 root root 71517964 Jan 12 10:49 1-03 Mahler_ Symphony #6 In A Minor, _Tragic_ - 3. Andante Moderato.m4a
    -rwxrwxrwx 1 root root 175524822 Jan 12 11:12 2-01 Mahler_ Symphony #6 In A Minor, _Tragic_ - 4. Finale_ Allegro Moderato.m4a
    226 Transfer complete.
    CWD /ide4/family/Gordons Music/Mahler 6 - Bernstein-Vienna
    250-Disk free space at this directory is 415,360,648 KB.
    250 CWD command successful
    Retrieved 1 items from file list cache, stored 9/15/10 3:24 PM
    CWD /ide4/family/Gordons Music
    250-Disk free space at this directory is 415,360,648 KB.
    250 CWD command successful
    Retrieved 112 items from file list cache, stored 9/15/10 8:08 AM
    CWD Mahler 5 - Rattle_Berlin
    250-Disk free space at this directory is 415,360,648 KB.
    250 CWD command successful
    PWD
    257 "/ide4/family/Gordons Music/Mahler 5 - Rattle_Berlin" is current directory.
    Retrieved 1 items from file list cache, stored 9/15/10 8:09 AM
    CWD Mahler_ Symphony #5
    250-Disk free space at this directory is 415,360,648 KB.
    250 CWD command successful
    PWD
    257 "/ide4/family/Gordons Music/Mahler 5 - Rattle_Berlin/Mahler_ Symphony #5" is current directory.
    PASV
    227 Entering Passive Mode (192,168,1,250,18,140).
    Making data connection to 192.168.1.250 port 4748
    LIST -al
    150 Opening ASCII mode data connection for file list
    drwxrwxrwx 3 root root 4096 Jan 17 03:22 .
    drwxrwxrwx 4 root root 4096 Jan 17 10:34 ..
    -rwxrwxrwx 1 root root 58021459 Jan 17 03:21 01 Symphony #5 In C Sharp Minor - 1. Trauermarsch.m4a
    -rwxrwxrwx 1 root root 74217112 Jan 17 03:21 03 Symphony #5 In C Sharp Minor - 3. Scherzo.m4a
    -rwxrwxrwx 1 root root 36808865 Jan 17 03:22 04 Symphony #5 In C Sharp Minor - 4. Adiagietto.m4a
    -rwxrwxrwx 1 root root 71412485 Jan 17 03:22 05 Symphony #5 In C Sharp Minor - 5. Rondo_ Finale.m4a
    226 Transfer complete.
    CWD /ide4/family/Gordons Music/Mahler 5 - Rattle_Berlin
    250-Disk free space at this directory is 415,360,648 KB.
    250 CWD command successful
    Retrieved 1 items from file list cache, stored 9/15/10 8:09 AM
    CWD /ide4/family/Gordons Music
    250-Disk free space at this directory is 415,360,648 KB.
    250 CWD command successful
    Retrieved 112 items from file list cache, stored 9/15/10 8:08 AM
    CWD Mahler 3 - Thomas_San Francisco
    250-Disk free space at this directory is 415,360,648 KB.
    250 CWD command successful
    PWD
    257 "/ide4/family/Gordons Music/Mahler 3 - Thomas_San Francisco" is current directory.
    Retrieved 1 items from file list cache, stored 9/15/10 8:10 AM
    CWD Mahler_ Symphony 3 and Kindertotenlieder
    250-Disk free space at this directory is 415,360,648 KB.
    250 CWD command successful
    PWD
    257 "/ide4/family/Gordons Music/Mahler 3 - Thomas_San Francisco/Mahler_ Symphony 3 and Kindertotenlieder" is current directory.
    PASV
    227 Entering Passive Mode (192,168,1,250,16,158).
    Making data connection to 192.168.1.250 port 4254
    LIST -al
    150 Opening ASCII mode data connection for file list
    drwxrwxrwx 3 root root 4096 Jan 17 03:20 .
    drwxrwxrwx 4 root root 4096 Jan 17 03:18 ..
    -rwxrwxrwx 1 root root 152228177 Jan 17 03:19 1-01 Symphony No. 3 in D minor_ I. Part I_ Kräftig, entschieden.m4a
    -rwxrwxrwx 1 root root 37276428 Jan 17 03:19 1-02 Symphony No. 3 in D minor_ II. Part II_ Tempo di menuetto. Sehr mässig.m4a
    -rwxrwxrwx 1 root root 67585923 Jan 17 03:19 1-03 Symphony No. 3 in D minor_ Part II_ III. Comodo. Scherzando. Ohne Hast.m4a
    -rwxrwxrwx 1 root root 31165634 Jan 17 03:19 2-01 Symphony No. 3 in D minor_ IV. Part II_ Sehr langsam. Misterioso.m4a
    -rwxrwxrwx 1 root root 19852792 Jan 17 03:19 2-02 Symphony No. 3 in D minor_ V. Part II_ Lustig im Tempo und keck im Ausdruck.m4a
    -rwxrwxrwx 1 root root 108274844 Jan 17 03:20 2-03 Symphony No. 3 in D minor_ Part II_ VI. Langsam. Ruhevoll. Empfunden.m4a
    -rwxrwxrwx 1 root root 21228629 Jan 17 03:20 2-04 Kindertotenlieder_ Nun will die Sonn' so hell aufgeh'n.m4a
    -rwxrwxrwx 1 root root 18294124 Jan 17 03:20 2-05 Kindertotenlieder_ Nun seh' ich wohl.m4a
    -rwxrwxrwx 1 root root 12866626 Jan 17 03:20 2-07 Kindertotenlieder_ Oft denk' ich, sie sind nur ausgegangen.m4a
    -rwxrwxrwx 1 root root 25697351 Jan 17 03:20 2-08 Kindertotenlieder_ In diesem Wetter, in diesem Braus.m4a
    226 Transfer complete.
    Update check skipped at 9/15/10 3:24 PM (next check after 9/20/10 6:41 PM)
    CWD /ide4/family/Gordons Music/Mahler 3 - Thomas_San Francisco
    250-Disk free space at this directory is 415,360,648 KB.
    250 CWD command successful
    Retrieved 1 items from file list cache, stored 9/15/10 8:10 AM
    CWD /ide4/family/Gordons Music
    250-Disk free space at this directory is 415,360,648 KB.
    250 CWD command successful
    Retrieved 112 items from file list cache, stored 9/15/10 8:08 AM
    CWD Mahler 3 - Thomas_San Francisco
    250-Disk free space at this directory is 415,360,648 KB.
    250 CWD command successful
    PWD
    257 "/ide4/family/Gordons Music/Mahler 3 - Thomas_San Francisco" is current directory.
    Retrieved 1 items from file list cache, stored 9/15/10 8:10 AM
    CWD Mahler_ Symphony 3 and Kindertotenlieder
    250-Disk free space at this directory is 415,360,648 KB.
    250 CWD command successful
    PWD
    257 "/ide4/family/Gordons Music/Mahler 3 - Thomas_San Francisco/Mahler_ Symphony 3 and Kindertotenlieder" is current directory.
    Retrieved 10 items from file list cache, stored 9/15/10 3:24 PM
    TYPE I
    200 Type set to I
    PASV
    227 Entering Passive Mode (192,168,1,250,5,126).
    Making data connection to 192.168.1.250 port 1406
    STOR 2-06 Kindertotenlieder_ Wenn dein Mütterlein tritt zur Tür herein.m4a
    150 Opening BINARY mode data connection for 2-06 Kindertotenlieder_ Wenn dein M?
    226 Transfer complete.
    Successful upload of 2-06 Kindertotenlieder_ Wenn dein Mütterlein tritt zur Tür herein.m4a as binary data (17,218,498 bytes, 4,304,624 bytes/sec, 0:04 elapsed) completed at 9/15/10 3:25 PM
    CWD /ide4/family/Gordons Music/Mahler 3 - Thomas_San Francisco
    250-Disk free space at this directory is 415,343,832 KB.
    250 CWD command successful
    Retrieved 1 items from file list cache, stored 9/15/10 8:10 AM
    CWD /ide4/family/Gordons Music
    250-Disk free space at this directory is 415,343,832 KB.
    250 CWD command successful
    Retrieved 112 items from file list cache, stored 9/15/10 8:08 AM
    CWD Mahler 3 - Thomas_San Francisco
    250-Disk free space at this directory is 415,343,832 KB.
    250 CWD command successful
    PWD
    257 "/ide4/family/Gordons Music/Mahler 3 - Thomas_San Francisco" is current directory.
    Retrieved 1 items from file list cache, stored 9/15/10 8:10 AM
    CWD Mahler_ Symphony 3 and Kindertotenlieder
    250-Disk free space at this directory is 415,343,832 KB.
    250 CWD command successful
    PWD
    257 "/ide4/family/Gordons Music/Mahler 3 - Thomas_San Francisco/Mahler_ Symphony 3 and Kindertotenlieder" is current directory.
    TYPE A
    200 Type set to A
    PASV
    227 Entering Passive Mode (192,168,1,250,8,16).
    Making data connection to 192.168.1.250 port 2064
    LIST -al
    150 Opening ASCII mode data connection for file list
    drwxrwxrwx 3 root root 4096 Jan 17 10:42 .
    drwxrwxrwx 4 root root 4096 Jan 17 03:18 ..
    -rwxrwxrwx 1 root root 152228177 Jan 17 03:19 1-01 Symphony No. 3 in D minor_ I. Part I_ Kräftig, entschieden.m4a
    -rwxrwxrwx 1 root root 37276428 Jan 17 03:19 1-02 Symphony No. 3 in D minor_ II. Part II_ Tempo di menuetto. Sehr mässig.m4a
    -rwxrwxrwx 1 root root 67585923 Jan 17 03:19 1-03 Symphony No. 3 in D minor_ Part II_ III. Comodo. Scherzando. Ohne Hast.m4a
    -rwxrwxrwx 1 root root 31165634 Jan 17 03:19 2-01 Symphony No. 3 in D minor_ IV. Part II_ Sehr langsam. Misterioso.m4a
    -rwxrwxrwx 1 root root 19852792 Jan 17 03:19 2-02 Symphony No. 3 in D minor_ V. Part II_ Lustig im Tempo und keck im Ausdruck.m4a
    -rwxrwxrwx 1 root root 108274844 Jan 17 03:20 2-03 Symphony No. 3 in D minor_ Part II_ VI. Langsam. Ruhevoll. Empfunden.m4a
    -rwxrwxrwx 1 root root 21228629 Jan 17 03:20 2-04 Kindertotenlieder_ Nun will die Sonn' so hell aufgeh'n.m4a
    -rwxrwxrwx 1 root root 18294124 Jan 17 03:20 2-05 Kindertotenlieder_ Nun seh' ich wohl.m4a
    -rwxrwxrwx 1 root root 17218498 Jan 17 10:42 2-06 Kindertotenlieder_ Wenn dein M?
    -rwxrwxrwx 1 root root 12866626 Jan 17 03:20 2-07 Kindertotenlieder_ Oft denk' ich, sie sind nur ausgegangen.m4a
    -rwxrwxrwx 1 root root 25697351 Jan 17 03:20 2-08 Kindertotenlieder_ In diesem Wetter, in diesem Braus.m4a
    226 Transfer complete.
    DELE 2-06 Kindertotenlieder_ Wenn dein M?
    250 DELE command successful
    TYPE I
    200 Type set to I
    PASV
    227 Entering Passive Mode (192,168,1,250,12,118).
    Making data connection to 192.168.1.250 port 3190
    STOR 2-06 Kindertotenlieder_ Wenn dein Mütterlein tritt zur Tür herein.m4a
    150 Opening BINARY mode data connection for 2-06 Kindertotenlieder_ Wenn dein M?
    226 Transfer complete.
    Successful upload of 2-06 Kindertotenlieder_ Wenn dein Mütterlein tritt zur Tür herein.m4a as binary data (17,218,498 bytes, 4,304,624 bytes/sec, 0:04 elapsed) completed at 9/15/10 3:26 PM
    CWD /ide4/family/Gordons Music/Mahler 3 - Thomas_San Francisco
    250-Disk free space at this directory is 415,343,832 KB.
    250 CWD command successful
    Retrieved 1 items from file list cache, stored 9/15/10 8:10 AM
    CWD /ide4/family/Gordons Music
    250-Disk free space at this directory is 415,343,832 KB.
    250 CWD command successful
    Retrieved 112 items from file list cache, stored 9/15/10 8:08 AM
    CWD Mahler 5 - Rattle_Berlin
    250-Disk free space at this directory is 415,343,832 KB.
    250 CWD command successful
    PWD
    257 "/ide4/family/Gordons Music/Mahler 5 - Rattle_Berlin" is current directory.
    Retrieved 1 items from file list cache, stored 9/15/10 8:09 AM
    CWD Mahler_ Symphony #5
    250-Disk free space at this directory is 415,343,832 KB.
    250 CWD command successful
    PWD
    257 "/ide4/family/Gordons Music/Mahler 5 - Rattle_Berlin/Mahler_ Symphony #5" is current directory.
    Retrieved 4 items from file list cache, stored 9/15/10 3:24 PM
    PASV
    227 Entering Passive Mode (192,168,1,250,12,108).
    Making data connection to 192.168.1.250 port 3180
    STOR 02 Symphony #5 In C Sharp Minor - 2. Stürmisch Bewegt.m4a
    150 Opening BINARY mode data connection for 02 Symphony #5 In C Sharp Minor - 2. St?
    226 Transfer complete.
    Successful upload of 02 Symphony #5 In C Sharp Minor - 2. Stürmisch Bewegt.m4a as binary data (70,896,238 bytes, 3,731,380 bytes/sec, 0:19 elapsed) completed at 9/15/10 3:28 PM
    CWD /ide4/family/Gordons Music/Mahler 5 - Rattle_Berlin
    250-Disk free space at this directory is 415,274,596 KB.
    250 CWD command successful
    Retrieved 1 items from file list cache, stored 9/15/10 8:09 AM
    CWD Mahler_ Symphony #5
    250-Disk free space at this directory is 415,274,596 KB.
    250 CWD command successful
    PWD
    257 "/ide4/family/Gordons Music/Mahler 5 - Rattle_Berlin/Mahler_ Symphony #5" is current directory.
    TYPE A
    200 Type set to A
    PASV
    227 Entering Passive Mode (192,168,1,250,15,132).
    Making data connection to 192.168.1.250 port 3972
    LIST -al
    150 Opening ASCII mode data connection for file list
    drwxrwxrwx 3 root root 4096 Jan 17 10:44 .
    drwxrwxrwx 4 root root 4096 Jan 17 10:34 ..
    -rwxrwxrwx 1 root root 58021459 Jan 17 03:21 01 Symphony #5 In C Sharp Minor - 1. Trauermarsch.m4a
    -rwxrwxrwx 1 root root 70896238 Jan 17 10:45 02 Symphony #5 In C Sharp Minor - 2. St?
    -rwxrwxrwx 1 root root 74217112 Jan 17 03:21 03 Symphony #5 In C Sharp Minor - 3. Scherzo.m4a
    -rwxrwxrwx 1 root root 36808865 Jan 17 03:22 04 Symphony #5 In C Sharp Minor - 4. Adiagietto.m4a
    -rwxrwxrwx 1 root root 71412485 Jan 17 03:22 05 Symphony #5 In C Sharp Minor - 5. Rondo_ Finale.m4a
    226 Transfer complete.
    CWD /ide4/family/Gordons Music/Mahler 5 - Rattle_Berlin/Mahler_ Symphony #5
    250-Disk free space at this directory is 415,274,596 KB.
    250 CWD command successful
    PWD
    257 "/ide4/family/Gordons Music/Mahler 5 - Rattle_Berlin/Mahler_ Symphony #5" is current directory.
    PASV
    227 Entering Passive Mode (192,168,1,250,4,228).
    Making data connection to 192.168.1.250 port 1252
    LIST -al
    150 Opening ASCII mode data connection for file list
    drwxrwxrwx 3 root root 4096 Jan 17 10:44 .
    drwxrwxrwx 4 root root 4096 Jan 17 10:34 ..
    -rwxrwxrwx 1 root root 58021459 Jan 17 03:21 01 Symphony #5 In C Sharp Minor - 1. Trauermarsch.m4a
    -rwxrwxrwx 1 root root 70896238 Jan 17 10:45 02 Symphony #5 In C Sharp Minor - 2. St?
    -rwxrwxrwx 1 root root 74217112 Jan 17 03:21 03 Symphony #5 In C Sharp Minor - 3. Scherzo.m4a
    -rwxrwxrwx 1 root root 36808865 Jan 17 03:22 04 Symphony #5 In C Sharp Minor - 4. Adiagietto.m4a
    -rwxrwxrwx 1 root root 71412485 Jan 17 03:22 05 Symphony #5 In C Sharp Minor - 5. Rondo_ Finale.m4a
    226 Transfer complete.

    Posted 3 years ago #

  • Scott McGuire Administrator

    Hi,

    Thanks for posting the transcript.

    It looks like the problem is being caused by the accented characters in the names of those two files - both have a ü (u with an umlaut) in them. After the file is uploaded, the NAS is truncating the name of the file at the ü; so

    02 Symphony #5 In C Sharp Minor - 2. Stürmisch Bewegt.m4a

    is turning into

    02 Symphony #5 In C Sharp Minor - 2. St?

    on the server. Since the name is losing the .m4a extension, your software can't tell it's an audio file - files without extensions are displayed as "plaintext."

    It looks like the NAS isn't equipped to deal with accented characters in filenames (this isn't uncommon).

    I would recommend renaming the files to remove the accented characters, and then try uploading again and see if that fixes the problem.

    Let us know if that helps or not.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 3 years ago #

  • guardo Member

    Thanks very much! I haven't tried the fix, but I'm sure it will work. As I think through the movement titles that have been affected, umlauts or other accent marks are the common denominator.

    Posted 3 years ago #

  • Scott McGuire Administrator

    Hi,

    You're welcome! Okay, please let us know if you have any further questions.

    Best,

    Scott McGuire
    Fetch Softworks

    Posted 3 years ago #

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