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Problems accessing folder contents on server (5 posts)

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  • Started 9 years ago by chauncey
  • Latest reply 9 years ago from Jim Matthews
  • chauncey Member

    I've noticed this problem before on some of the other folks' posts, but I can't figure out the solution. My ISP is moving our web files and folders to a new server. The setup is pretty much the same from one server to the other, but I can't access the folder contents where our web pages are located (although I had no problem with Fetch on the old server). I can log in fine, but our files are supposed to be in a folder called public_html. The folder appears in the fetch window, but when I double click on it, I get an error message that there is no such file or directory. The odd thing is that if I use IE, it seems to default to the public_html folder and it shows all the files. Moreover, if I use Safari, it shows in the finder window all the folders and files, just as they are supposed to be. Here is the transcript:

    Fetch 4.0.3 System 0x1028 Serial FETCH4X001-6NUN-HRFR TR
    Connecting to ftp.marktwain.net port 21 (8/10/04 3:16:03 PM)
    220 Welcome to (marktwain.net). Enter username to continue.
    USER jslavin
    331 Welcome 'jslavin', enter password to login.
    PASS
    230 User 'jslavin' login successful.
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is the current directory.
    MACB ENABLE
    504 FTP: command not recognised.
    PWD
    257 "/" is the current directory.
    CWD public_html
    550 'public_html': No such file or directory
    TYPE I
    200 TYPE is now BINARY.
    SIZE public_html
    550 'public_html': No such file or directory
    MDTM public_html
    550 'public_html': No such file or directory
    PASV
    227 Entering Passive Mode (216,163,120,166,138,123)
    RETR public_html
    550 'public_html': No such file or directory
    ftp_retrieve: -30000 (state == GET_RETRIEVING)

    One other odd thing is that the Fetch connection window shows "As of 07/22/2004." I don't know if that has any relevance.

    Posted 9 years ago #

  • Jim Matthews Administrator

    Next time you login choose "Refresh File List" from the Directories menu. I think you'll find that there isn't a "public_html" folder on the new server (the "As of 7/22/04" means that Fetch downloaded the file list it was showing you on July 22; the current file list might be different).

    If that does not help could you post the transcript you get after refreshing the file list?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 9 years ago #

  • chauncey Member

    Jim:

    You were right. There is no public_html folder, but when I refreshed the file list, all my web folders and files suddenly appeared. I quit Fetch and then restarted it and reconnected and the files and folders again appeared with today's date. So I'm confused, do I have to manually refresh the file list every time I connect in order to get a current listing of the files and folders on the server?

    Posted 9 years ago #

  • chauncey Member

    I think I answered my own questions in that I see that there is a check box for Ignore File List Cashe under the Misc preferences. But the strange thing is that I can't get Fetch to hold this preference checked. When I quit and restart Fetch, when I check the preferences, every time this check box is unchecked. Is this perhaps a bug?

    Posted 9 years ago #

  • Jim Matthews Administrator

    Fetch uses a calculation to decide whether to use the file list cache, and most of the time that eliminates any need to refresh the file list manually.

    And yes, it's a bug that "ignore file list cache" is forgotten across quits. We're fixing that in the next release.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 9 years ago #

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