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problems hooking up with server (3 posts)

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  • Started 9 years ago by nicholas
  • Latest reply 9 years ago from nicholas
  • nicholas Member

    Comcast has a special mailbox feature for a family, so i receive mail under my wife's account at comcast.
    I think (but am not sure) the way to hook INS provider with Fetch, Is to fill in information for the Host location, User, and password. (The host has 2 address lines: 204.127.198.4 and 63.240.76.4); I get the same error message whether i use one or both.
    I keep getting error message "-1". I assume that
    User is my wife's name, account holder; password is her password.
    Where is my mistake? Appreciate your help very much!
    nicholas

    Posted 9 years ago #

  • Jim Matthews Administrator

    Are you sure that Comcast provides FTP access to that account? Fetch is an FTP client, so it will only work if Comcast is providing FTP access.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 9 years ago #

  • nicholas Member

    Originally posted by JimMatthews:

    Are you sure that Comcast provides FTP access to that account? Fetch is an FTP client, so it will only work if Comcast is providing FTP access.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Jim,
    re: my connect problem i submitted on 6/9/04:
    I spoke with Comcast tech support, and they say they handle FTP through port 21.
    I filled in the lines and asked for10 connect attempts (I did not fill in "Initial Directory" which i don't know) . I get no response, no error message, just a running dog. Que pasa? Again, I appreciate your help.
    nicholas

    Posted 9 years ago #

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