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Problems with 4.0.3 on OSX (9 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 9 years ago by kferrigan
  • Latest reply 9 years ago from Jim Matthews
  • kferrigan Member

    I am having problems with Fetch on my new OSX machine. When I try to "get list" the dog just runs forever. I have tried changing to passive mode - which does nothing. I have tried unchecking use Internet Config - but then I can't get a connection.

    Can you help?

    Posted 9 years ago #

  • Jim Matthews Administrator

    Could you choose "Fetch Transcript" from the Window menu and post the contents after you see this problem?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 9 years ago #

  • kferrigan Member

    Fetch 4.0.3 System 0x1035 Serial FETCHFL001-CMDX-49R1 TR
    Connecting to closets.com port 21 (9/20/04 7:20:48 AM)
    220 Microsoft FTP Service
    USER kristinaf
    331 Password required for kristinaf.
    PASS
    230 User kristinaf logged in.
    SYST
    215 Windows_NT
    PWD
    257 "/kristinaf" is current directory.
    MACB ENABLE
    500 'MACB ENABLE': command not understood
    SITE DIRSTYLE
    200 MSDOS-like directory output is off
    PWD
    257 "/kristinaf" is current directory.
    PORT 192,168,1,87,75,213
    200 PORT command successful.
    LIST
    150 Opening ASCII mode data connection for /bin/ls.

    Posted 9 years ago #

  • Jim Matthews Administrator

    I would choose "Preferences..." from the Fetch menu, click on the Firewall tab, and check the "Use passive mode transfers (PASV)" checkbox. Does that work?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 9 years ago #

  • kferrigan Member

    No, switching to passive mode does nothing, neither does unchecking "use internet config" because then I can't get a conection.

    Is there something else that could be causing me problems? I can get this to work on my old Mac so it's not a server or connection issue, must be a Mac OSX issue.

    Posted 9 years ago #

  • Jim Matthews Administrator

    Do you have the OS X firewall turned on (in the Sharing panel of System Preferences)? If so I'd try turning it off (and unchecking "Use passive mode transfers (PASV)" in Fetch Preferences).

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 9 years ago #

  • kferrigan Member

    That did the trick!

    Thanks so much for your help. This board is a great resource for resolving issues.

    Posted 9 years ago #

  • doodles Member

    Thanks for letting me in on your conversation. I too have been wrestling with the same problem and tried all of your ideas. Funny enough, I only had this problem accessing one server of all the 6 I visit on a regular basis so it didn't make sense. Your last suggestion finally worked. Thank You Thank You My only question is do I want to leave my firewall off all the time. I assume this will leave me vulnerable. I'm OK with just turning it off when I need to FTP. The only server Ihad trouble with was one that I set up - so what can I change at the server end? It was only after I upgraded to OSx.3

    Posted 9 years ago #

  • Jim Matthews Administrator

    Does the server have its Firewall turned on? FTP basically doesn't work if there are firewalls on both the client and the server.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 9 years ago #

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