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Server Response Window (4 posts)

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  • Started 10 years ago by mcgraw
  • Latest reply 10 years ago from mcgraw
  • mcgraw Member

    For the past two days I've been trying to upload files to a Host that two of my client accounts are at and keep getting the window "Server Response: Can't open data connection." I upload to my other client accounts that aren't this particular Host and have no problem. The Host says everything is OK on their end. There was one time though I did get through and when I clicked on a folder the Server Response window came up again. It's a mystery because this problem just started to occur, never had problems before.

    Posted 10 years ago #

  • Jim Matthews Administrator

    My first guess would be that this server has a firewall that doesn't allow passive mode transfers. Could you post the contents of the Fetch Transcript window after seeing the problem? Choose "Fetch Transcript" from the Window menu to reveal it.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 10 years ago #

  • mcgraw Member

    Here is part of the code from the transcript window.

    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is current directory.
    MACB ENABLE
    500 'MACB ENABLE': command not understood.
    PWD
    257 "/" is current directory.
    PASV
    227 Entering Passive Mode (deleted numbers)
    LIST
    150 Opening ASCII mode data connection for /bin/ls.

    Then folders do come up and when I click on web I get that window again.

    Here is the rest of the code

    226 Transfer complete.
    CWD web
    250 CWD command successful.
    PWD
    257 "/web" is current directory.
    PASV
    227 Entering Passive Mode (deleted numbers)
    LIST
    425 Can't open data connection.
    ftp_list: -30000 (state == GETTING_LIST)
    PWD
    257 "/web" is current directory.
    PWD

    Posted 10 years ago #

  • mcgraw Member

    I turned off passive mode in the Firewall and it's working OK now. I tried that yesterday and it didn't work. Today it is. Thanks for your help. Case solved!

    Posted 10 years ago #

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