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Starting the connection (2 posts)

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  • Started 12 years ago by ido kung
  • Latest reply 12 years ago from Jim Matthews
  • ido kung Member

    Hello - I am a bit frustrated because the email I have been sent by the host company shows the host name ftp.xxxx.com (243.833.674 ) user name - and password which I copied and pasted to the fetch connection window and it times out - what can be the problem?

    I also went to register .com to transfer my dns number - my new one starts with ns not dns - is this correct?

    Posted 12 years ago #

  • Jim Matthews Administrator

    The IP address you posted can't be correct -- what did the hosting company tell you to enter as a hostname?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 12 years ago #

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