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STOU command? (4 posts)

  • Started 6 years ago by bookwoman
  • Latest reply 6 years ago from Scott McGuire
  • bookwoman Member

    Hello,

    This is my first post to the forum. Here is my story: I've used an older version of Fetch for several years and successfully uploaded 1000s of jpg files to my ISP to use in my auction ads. I recently bought my third Mac (a SUPER iMac this time) and downloaded the current version of Fetch. Over the last two weeks I successfully uploaded two batches of jpgs. No fuss. No problem.

    This weekend I successfully logged into my account on my ISP and every time I attempted to upload a new image I got the following message "STOU command not implemented." This happened on multiple sessions with different new jpgs. Thinking the new files might be funky, I tried to upload a 2nd copy of an earlier file and the same thing happened.

    Being a fairly intelligent (tho not technical) person I contacted my ISP to find out what's happenin'! Welll, they dunno. Aren't familier with "STOU" at all. Suggested I try another freeware ftp program, instead. Suggested I reinstall Fetch. (This is an established local outfit, but they're obviously PC-oriented!)

    I said I would check with y'all first--does anyone know what is the problem, here?

    I appreciate your help!

    Posted 6 years ago #

  • Scott McGuire Administrator

    Hi,

    Here's the likely solution to the problem...

    When you use the Put command in the new Fetch, change the setting of the "If a file already exists:" menu to "Replace existing file". Do not use "Pick a different name".

    When this menu is set to "Pick a different name", Fetch sends an "STOU" command to the server (which asks the server to give your file a unique name to make sure it does not replace an existing file). Some servers do not support the "STOU" command, and give an error as a result.

    Let us know if this does not fix the problem.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 6 years ago #

  • bookwoman Member

    Hello, Scott--

    AHA!--it worked--thankyou!!

    Posted 6 years ago #

  • Scott McGuire Administrator

    Hi,

    You're welcome. We're glad to hear it's fixed, thanks for the follow-up.

    Please let us know if you have any further questions.

    Best,

    Scott McGuire
    Fetch Softworks

    Posted 6 years ago #

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