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.swf files not uploading correctly (6 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 11 years ago by ubotch
  • Latest reply 6 years ago from Scott McGuire
  • ubotch Member

    When I try to replace one of the .swf files in a Flash site it does not work properly. The file uploads but then does not work when it is up. That part of the site does not load when I go to the site. I know the problem is not with the file because I had someone else upload the same file from their computer and it worked fine. I think the problem may be with my preferences but I don't know. Any suggestions?

    Posted 11 years ago #

  • Jim Matthews Administrator

    Make sure you upload the file in Raw Data format, or (if you are using Automatic format) that you have a suffix mapping set up to identify .swf files as binary.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 11 years ago #

  • felixturner Member

    Does it make sense to make fetch handle SWFs automatically?

    I get a lot of feedback from users who have broken swfs uploaded via fetch.

    Posted 6 years ago #

  • Scott McGuire Administrator

    Hi Felix,

    Fetch 5's default settings in Automatic mode are to upload SWFs as binary files.

    The suggestions Jim gave above were things to double-check when things were going wrong; for most users they should not be necessary, Fetch should just do the correct thing with SWF files without needing to do anything special.

    But if you could tell us more about your or your user's problems with broken SWF files after uploading with Fetch - or what you think Fetch should be doing and isn't - we'd be happy to look into it and try to figure out what is going on.

    Thanks,

    Scott McGuire
    Fetch Softworks

    [This message has been edited by ScottMcGuire (edited 11-22-2008).]

    Posted 6 years ago #

  • felixturner Member

    hi scott,

    thanks for the reply. Most likely my users are using an older version of fetch.

    Posted 6 years ago #

  • Scott McGuire Administrator

    Hi Felix,

    You're welcome. Fetch 4 should probably do the right thing as well, although possibly it would need to be configured to do so. But I can say for sure that Fetch 5 is set up to upload SWFs correctly.

    But the next time you run into the problem, feel free to contact us and we'll see if we can figure out what the cause is.

    Thanks,

    Scott McGuire
    Fetch Softworks

    [This message has been edited by ScottMcGuire (edited 11-23-2008).]

    Posted 6 years ago #

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