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Trial Download won't work (2 posts)

  • Started 3 years ago by Angel
  • Latest reply 3 years ago from Scott McGuire
  • Angel Member

    Hi

    I am running Snow Leopard (v 10.6.4) on an IMac - I downloaded the free trial version (which I must admit was painfully slow to download and stalled a little around the 16-17% complete mark). When download does finish it leaves the file Fetch_5.6.dmg in the downloads folder. When I try and open this file it tells me "the following disk images couldn't be opened." "Image: Fetch_5.6.dmg", "Reason: not recognized"

    Am I missing something? Is there a patch or another download that I should try?

    Many thanks

    Angel

    Posted 3 years ago #

  • Scott McGuire Administrator

    Hi Angel,

    Thanks for your interest in Fetch, and I'm sorry you had difficulties downloading it.

    My guess is one of our download servers was having a temporary problem, resulting the slowness, and an incomplete download. I've tested all our servers now and they seem to be working fine.

    I would put the copy of Fetch you downloaded in the Trash, and try again, using this link:

    http://getfetch.com/Fetch_5.6.dmg

    Please let us know if that works or not.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 3 years ago #

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