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trouble connecting w/ comcast cable web space (2 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 9 years ago by spsco
  • Latest reply 9 years ago from Jim Matthews
  • spsco Member

    've used fetch for 3ears on my internet dial up accounts - no problems. I switched to comcast cable high speed internet (great intro rate through Best Buy)
    They say their server/host name is "upload.comcast.net" , then I enter my user ID and password - and get error on password/login failed/PWP profile doesen't exist - can anyone please help with this, I have set my firewall preferences to "passive" - Thank you

    Posted 9 years ago #

  • Jim Matthews Administrator

    I would choose "Fetch Transcript" from the Window menu and show the contents to Comcast; either they gave you the wrong information, or there's a problem with their server (e.g. your account isn't set up properly on their end).

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 9 years ago #

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