Your best friend for file transfer.

Fetch application logoFetch

What exactly does the 550 error mean? (8 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 10 years ago by robtsi
  • Latest reply 10 years ago from robtsi
  • robtsi Member

    Hi,

    Mac OS X (v.10.2.8) Fetch v.4.0.3. I can upload files to my FTP server from a remote location using a secure VPN connection. When I try to upload using a standard (non-secure) connection I get a 550 error with the explanation: Requested action not taken.

    Below is a portion of the transcript.

    230 User brandtech logged in.
    SYST
    215 UNIX Type: L8 Version: BSD-199506
    PWD
    257 "/" is current directory.
    MACB ENABLE
    502 'MACB ENABLE': command not understood.
    PWD
    257 "/" is current directory.
    PASV
    227 Entering Passive Mode (67,95,144,130,4,58)
    LIST
    150 Opening ASCII mode data connection for directory listing.
    total 0
    drwxrwx--- 3 brandtec tsigroup 102 Dec 15 17:52 Desktop
    drwxrwx--- 4 brandtec tsigroup 136 Dec 15 19:06 Documents
    drwxrwx--- 17 brandtec tsigroup 578 Dec 15 17:52 Library
    drwxrwx--- 3 brandtec tsigroup 102 Dec 15 17:52 Movies
    drwxrwx--- 3 brandtec tsigroup 102 Dec 15 17:52 Music
    drwxrwx--- 3 brandtec tsigroup 102 Dec 15 17:52 Pictures
    drwxrwx--- 4 brandtec tsigroup 136 Dec 15 17:52 Public
    drwxrwx--- 5 brandtec tsigroup 170 Dec 15 17:52 Sites
    226 Transfer complete.
    TYPE I
    200 Type set to I.
    PASV
    227 Entering Passive Mode (67,95,144,130,4,59)
    STOR China Tour.doc
    550 Requested action not taken
    ftp_store_setup: -30000 (state == PUT_SETTING_UP)
    ABOR
    502 'BOR': command not understood.
    QUIT

    Posted 10 years ago #

  • Jim Matthews Administrator

    It looks like you're connecting to a Mac OS X machine; do you know whether it's running Mac OS X or Mac OS X Server, and what version?

    My best guess based on this information is that the server is configured to not allow uploads.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 10 years ago #

  • robtsi Member

    Originally posted by JimMatthews:

    It looks like you're connecting to a Mac OS X machine; do you know whether it's running Mac OS X or Mac OS X Server, and what version?

    My best guess based on this information is that the server is configured to not allow uploads.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Mac OS X Server v10.2.8. The server is configured to allow uploads and I can upload while connected remotely with my OS X TiBook using a secure VPN connection made available by the Internet Connect App. I get the 550 error when trying to upload using a standard (not secure) connection. I get the same error using Fetch, Anarchie and the Vicomsoft FTP client. If I could just get a definition of the 550 error it would help me figure out what I need to reconfigure. Thanks for your help.

    Posted 10 years ago #

  • Jim Matthews Administrator

    Is there a way to configure the server to only accept uploads from some IP addresses (e.g. the VPN)?

    I'll see if I can get ahold of the FTP server source code to see if it offers clues; I don't know whether the FTP server in OS X Server is open-source.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 10 years ago #

  • robtsi Member

    Originally posted by JimMatthews:

    Is there a way to configure the server to only accept uploads from some IP addresses (e.g. the VPN)?

    I'll see if I can get ahold of the FTP server source code to see if it offers clues; I don't know whether the FTP server in OS X Server is open-source.

    Thanks,

    Jim Matthews
    Fetch Softworks

    That is a good question and one I'll have to look into. I've been all over the server configuration programs and it looks like all is set up correctly. But I guess I must be wrong. I appreciate the time you've spent on this and I will look into the settings again. Frustrating.

    Rob

    Posted 10 years ago #

  • Jim Matthews Administrator

    Could you post the contents of the ftpd.conf file from the server?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 10 years ago #

  • Jim Matthews Administrator

    Another theory: is it possible that your login from a non-secure connection goes through a firewall? Some firewalls can be configured with "intrusion detection" features that block certain FTP commands (in this case, the STOR command for uploading files).

    I could not find the "550 Requested action not taken" error in the source code for the OS X Server FTP server.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 10 years ago #

  • robtsi Member

    Originally posted by JimMatthews:

    Another theory: is it possible that your login from a non-secure connection goes through a firewall? Some firewalls can be configured with "intrusion detection" features that block certain FTP commands (in this case, the STOR command for uploading files).

    I could not find the "550 Requested action not taken" error in the source code for the OS X Server FTP server.

    Thanks,

    Jim Matthews
    Fetch Softworks

    That is what I suspect is happening. I've duplicated this probelm from another site and am now trying to find a workaround. Many thanks for all of your help. I guess we can call this thread closed?

    Thanks again,

    Rob

    Posted 10 years ago #

Topic closed

This topic has been closed.