Your best friend for file transfer.

Fetch application logoFetch

Connecting to SFTP on new computer not working (2 posts)

  • Started 1 week ago by Kathy
  • Latest reply 6 days ago from Jim Matthews
  • Kathy Member

    I am trying to connect to a clients ftp which uses "sftp" on my new Mac Studio. I have another ftp for a different client that connects fine on the new computer. I can't get my sftp client to connect but it connects just fine on my old computer still. I didn't transfer any preferences from my old computer. I started from scratch and entered login info instead since I only have two that I deal with so it should have been pretty easy. Can you tell me what I'm doing wrong? Thank you K

    Posted 1 week ago #

  • Jim Matthews Administrator

    Hi Kathy,

    After you try to connect could you send me the contents of the Fetch Transcript window (listed in the Window menu) at https://fetchsoftworks.com/fetch/feedback ? I'll see what I can figure out.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 6 days ago #

Reply

  • Or nickname, if you prefer.
  • This will be kept confidential.
  • This is to ensure that you’re a person, not a spambot.