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Fetch error message (5 posts)

  • Started 6 years ago by Jezebel
  • Latest reply 6 years ago from Jim Matthews
  • Jezebel Member

    Hello,
    I am trying to upload my muse webspace for my school using Fetch and I followed the tutorial video provided by my professor however I keep receiving an error message saying “Fetch could not get the file list because the SFTp server says you do not have the required permissions.
    Contact the server administrator if you think you should have permission to take this action. Server Responded: permission denied”. I really need to upload this and none of my other classmates had this problem. If you can please help tell me how I can correct this problem.

    Thank you,
    Jezebel Perez

    Posted 6 years ago #

  • Jim Matthews Administrator

    Hi,

    I received your email support inquiry, and I've sent a response. Please follow up with me by email.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 6 years ago #

  • toy Member

    that response is so unhelpful
    im having the same problem as well

    Posted 6 years ago #

  • toy Member

    that response is so unhelpful
    im having the same problem as well

    Posted 6 years ago #

  • Jim Matthews Administrator

    Hi toy,

    Could you contact me at https://fetchsoftworks.com/fetch/feedback ? I'd be happy to help.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 6 years ago #

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