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FTP connection could not be opened (2 posts)

  • Started 7 months ago by Roman
  • Latest reply 7 months ago from Jim Matthews
  • Roman Member

    Hello,

    I’ve been using Fetch for years without problems but now it is not connecting, coming with message “A connection could not be opened. There might be a problem with your network, or the server might not be responding”.
    I’ve contacted the host and they tested the FTP using FileZilla, and it worked without issues.
    What can I do to fix the problem?

    Thank you in advance,
    Roman

    Posted 7 months ago #

  • Jim Matthews Administrator

    Hi,

    Could you contact me at https://fetchsoftworks.com/fetch/feedback and include the contents of the Fetch Transcript Window after you try to connect?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 7 months ago #

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