Fetch Softworks

FTP connection could not be opened (2 posts)

• Started 6 months ago by Roman
• Latest reply 6 months ago from Jim Matthews

• Roman Member

  Hello,

  I’ve been using Fetch for years without problems but now it is not connecting, coming with message “A connection could not be opened. There might be a problem with your network, or the server might not be responding”.
  I’ve contacted the host and they tested the FTP using FileZilla, and it worked without issues.
  What can I do to fix the problem?

  Thank you in advance,
  Roman

  Posted 6 months ago #

• Jim Matthews Administrator

  Hi,

  Could you contact me at https://fetchsoftworks.com/fetch/feedback and include the contents of the Fetch Transcript Window after you try to connect?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 6 months ago #