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Fetch and Mavericks by Jim Matthews

Mac OS X Mavericks

We are pleased to report that based on our testing to date, Fetch 5.7.3 is compatible with Mac OS X 10.9 (Mavericks), aside from one minor issue.

That one issue, reported by a user and confirmed in our testing, is that the path popup menu sometimes does not appear when the Path button is clicked. Clicking the Recent button appears to fix this problem, at least temporarily. Command-clicking the window title to display the path menu is not affected. We will continue to investigate this issue to determine the cause.

In other news:


  • I’ve noticed that the graphics on the retina macbook/mavericks is very pixelated and some of the icons actually appear distorted at times. That should be a relatively easy update, right? ;-)

    Joshua Nelson May 6, 2014
  • We are working on an update with Retina support, but don’t have a schedule to announce. Thanks for the feedback!

    Jim Matthews May 6, 2014
  • My graphics do not appear on my web page. I am a new user. What should I do?

    Mary McIntyre June 8, 2014
  • Please use our feedback form at

    to send us some information about the problem you are experiencing (e.g. the address of the web page with the missing graphics). We’ll get back to you by email.


    Jim Matthews
    Fetch Softworks

    Jim Matthews June 8, 2014
  • Hmm.. the problem I have on my iMac is that if I try to add a new shortcut or edit an existing one, the pop-up disappears after a couple of seconds

    paul King October 3, 2014
  • Hi Paul,

    Which pop-up disappears? Could you send a screenshot to ?


    Jim Matthews
    Fetch Softworks

    Jim Matthews October 3, 2014
  • How do I recover a lost password? I’m running an older version of the software because I need to use AdobeGoLive as my web-creator and that means I cannot upgrade past 10.6 (we h ave other Macs that use 10.10.4), but GoLive needs an older version of the system to run and we have a 770-page website and I cannot start from scratch with some new web creator.

    Andrew Weiner August 17, 2015
  • Hi Andrew,

    The latest version of Fetch, 5.7.5, runs fine on 10.6. You can fill out the form at to retrieve your Fetch serial number.


    Jim Matthews
    Fetch Softworks

    Jim Matthews August 18, 2015
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